Oxette Case Study

Social Learning Platform

With the use of integrated social media, the platform becomes a place for daily meetings, information and opinion exchange

Ready-made courses

2Grow’s library of ready-made video courses (signed by leading educational organizations), covers every need immediately and at low cost

Award Program

Knowing each employee’s progression and designing a reward programme helps to ensure continuous development and improvement

Presentation

Oxette (Perideo Group) is a Greek fashion jewellery company with the largest store network in the country, which for more than 20 years with B2B and B2C activity – through 400 points of sale in Greece and abroad – has been charting a unique course.

The company having stores located in the best market locations, a strategic growth decision of the past decade, decides in 2019 to strategically invest in OCE (Oxette Customer Experience) and Employee Experience and bring growth through its people.

It upgrades its existing platform (Solution 2Grow’s Balance) to a social learning platform (Solution 2Grow’s Social) and drives a change in training culture.

PROJECT DETAILS

CATEGORY: Retail

Platform: Social E-Learning Platform

PROJECT URL: https://www.oxette.info

The challenges

Scattered shops across the country are driving up the cost of traditional education to prohibitive heights.

High turnover makes it imperative to have onboarding training throughout the year.

The existence of seasonal shops and therefore seasonal workers makes the speed of training an excellent parameter.

Inconsistency in store performance and inability to replicate successful practices.

The sheer volume of knowledge inevitably leads to the search for easy-to-assimilate solutions.

Delays in the movement of information to and from stores detract from the effectiveness of any commercial action.

Isolating the stores from the company, and from each other, creates insecurity and uncertainty for employees and leads to an inability to align with the company’s goal.